Same venue, yet different ticket arrangements for clubs

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Those who regularly attend A-League games can save themselves money by becoming a club member. Unfortunately, not every club’s membership offers ways around unwanted ticket fees.

By purchasing a membership, an individual is pre-paying for a set number of matches and any extra cost always come as a shock.

For the home game against Sydney FC, Western United members had to claim a free ticket if they wished to attend.

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There is only one catch though – a $5.95 Ticketek handling fee to have the ticket sent out via an SMS.

Naturally, it is not surprising to see some fans complain about it.

Western United failed to make a statement as to why this is the case.

Fortunately for their members, this is the first time they were charged for a ticket this season.

 

The same cannot be said for Melbourne Victory, as members must pay the handling fee for every AAMI Park home match.

It also presents an opportunity for an interesting comparison.

An adult general admission City membership costs $198 and all members receive complimentary tickets for every home game. There are no additional charges.

A Victory membership costs $120, but fans must also secure half-priced tickets for every match. The Ticketek handling fee must be paid too.

For attending seven home games, this fee already accumulates to more than $40. With an additional $10 per ticket, the final amount significantly exceeds the price of a City membership.

It also presents a catch-22 situation, as members must fork out more than $40 extra for the handling of a pre-paid service.

If they do not pay it, then they can not attend games, which are a part of their season pass.

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A Victory spokesperson said the situation was out of the club’s control.

“The club has worked with each venue to limit any fees associated with purchasing tickets as part of the new membership model,” the spokesperson said.

“Ultimately any fees charged is a matter for the venues.”

Of course $5.95 might not seem like a lot, but it is about one fifth of the ticket’s price. Perhaps it should be the club’s responsibility to cover this expense for the members?

Ticketek were contacted for comment regarding why these arrangements were different for each Victorian club.

Feature image credit: Melbourne City

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Bogdan Vlasyuk
Total football fanatic. Supporter of the Melbourne Victory and Dynamo Kyiv 🙂